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Privacy Policy

1. Overview

We collect and use your business and personal data to process orders, manage accounts, and improve our services.

2. Information Collected

  • Provided by you: Company name, contact person, business address, email, billing/shipping details.

  • Automatically: Web usage data, IP addresses, cookies (for login, cart retention, preferences)

3. Purpose & Use

Data is used for order processing, invoicing, customer support, marketing (with consent), and service improvement.

4. Data Sharing

We may share data with delivery partners, payment processors, or legal authorities when required. We don’t sell personal data.

5. Cookies & Tracking

Our site uses cookies to enhance your experience—e.g., remember login and cart items

6. Data Subject Rights

Under UK and EU data protection laws, you may:

  • Request access to your data

  • Request correction or deletion

  • Withdraw consent for direct marketing

Contact us to exercise these rights.

7. Security

We implement reasonable technical and organisational security measures. However, no system is entirely secure.

8. Data Retention

We retain data as long as necessary for business and legal purposes.

9. Children’s Data

Our business is B2B; data from children under 13 is not knowingly collected.

10. Policy Updates

We may update this policy. Material changes will be notified or posted on our site.